Mining & Industrial Transformation

When Change is
Not Optional,
We Activate Certainty

PACE.global works with mining and industrial leaders to make change stick,
safely and on schedule, and without burning out the people
doing the work.

Book a 45-Minute Strategy Call

52%

$100M+

95%

30+

The Problem We Solve

Why Change Stalls on Mine Sites

We have worked underground, in concentrators, and in workshop bays across four continents. The problems repeat.

Good Strategies, Poor Adoption

The initiative is real. The pressure to deliver is real. What gets missed is that the site was never set up to absorb the pace of change being asked of it.

Change Fatigue

Crews have seen flavour-of-the-month programs before. That history does not disappear when the next initiative lands. You are not starting from zero,
you are starting with a credibility deficit.

Tools Without Behaviour Change

Digital systems get installed. Workflows, mental models, and communication stay the same. Shift lineups stay in Excel. Pre-ops stay on paper. Nothing actually changes.

WHAT WE DO

Three Service Lines. One Methodology.

High-risk, safety-critical sites do not need one of these in isolation. They need all three working together. That is what makes PACE.global different from a single-discipline consultancy.

Operational Excellence

Lean and Six Sigma adapted for mission-critical realities. Cage schedules, shift lineups, and the practical constraints of continuous production are built into every engagement, not treated as exceptions.

Learn More ->

Digital Adoption

We connect executive strategy to the production team. Digital workflows designed around real constraints so tools actually replace legacy systems instead of sitting alongside them.

Learn More ->

Six Steps. Site-Level Results.

The Change Acceleration Program (CAP) is a structured methodology for mining operations. Each step is sequenced to build momentum without outpacing site capacity.

Step 1

Diagnose Desire Assess readiness and resistance across leadership layers before committing to pace.

Step 4

Mobilize LeadersBuild guiding coalitions of coaches, not just sponsors who show up at kick-off.

Step 2

Align with KPIsMap change objectives directly to value driver trees and production targets.

Step 5

Establish CAP TeamDedicated change agents embedded at site level, not flying in and out.

Step 3

Benefit Identification & Sanity CheckPressure-test the value case against site realities before scaling.

Step 6

Visible Ownership of ResultsKPI-linked War Room dashboards. Results owned by the site.

Unlock Operational Excellence in Mining — Without Burning Out Your People

Good standards, poor adoption. Decentralized workshops. Basic execution gaps in scheduling, housekeeping, and competence planning. Change fatigue and skeptical crews. We’ve seen it all — and we’ve fixed it.

Connect

Align leaders and map culture
Guiding coalition mapping
Cultural diagnostics

Actualize

Rapid process transformation
Workshop excellence design
Pilot then scale

Transform

Leadership behaviour coaching
Short-term visible wins
Continuous diagnostics

Turn Mining Data into Decisions: Digital Adoption That Actually Sticks Underground

Five reasons digital fails in mining: tools don’t match real workflows, underground constraints are ignored, change management is an afterthought, leaders are overloaded, and no common approach exists across sites. We solve all five.

Mining-first, not generic IT change

We design workflows around tools — not the other way around. Offline use, poor connectivity, and device limitations are built into every rollout plan.

From boardroom to heading face

Executive strategy through supervisors and lineups. We replace fragmented Excel templates and improve shift handover quality at every level.

Integrated change + technology

Methodology and digital tools designed together. SIC apps, pre-ops, shift lineups, and MOS platforms adopted — not just installed.

Digital and AI fluent

Helping leaders use AI tools for real work, not just experimentation. Capability building that outlasts the engagement.

Our Approach

Connect. Actualize. Transform.

Change fails when the pace of the initiative does not match site reality. CAT is specifically designed for high-risk, unionized, safety-critical environments.

Phase 01

Connect

Align leaders, understand site reality, and build the coalition that will carry change forward.

  • Cultural and readiness diagnostics
  • Guiding coalition mapping
  • KPI and value driver alignment
  • Clarity on digital and operational outcomes

Phase 02

Actualize

Design and execute rapid process transformation. Pilot, learn, scale. Tools built around how work actually gets done.

  • Rapid process transformation workshops
  • Workshop and warehouse excellence
  • Digital workflow design (offline-first)
  • Phased rollout with sprint structure

Phase 03

Transform

Embed the change. Capture wins. Build capability that holds after we leave.

  • Leadership behaviour coaching
  • Short-term visible wins and recognition
  • Training tied to real operational work
  • AI capability building for leaders

Our methodology integrates Prosci ADKAR, Kotter's 8-step model, and the Technology Acceptance Model (TAM), each adapted for mining's safety-critical, unionized, and operationally constrained reality.

WHY PACE

Four Reasons Mining Leaders Work With Us

01

Your Leaders Are the Face of Change

We coach, not replace. Supervisors, GCOMs, and site leaders own transformation. We build their capability to do it.

02

Fixed-Price Productized Engagements

Time-limited engagements. No open-ended retainers. Scope and budget discipline you can defend to the board.

03

We Work Through Your Meetings, Not Around Them

We don’t add to your calendar. We wire into the meetings you’re already running. Change happens in your rooms, through your agendas, with your people leading it.

04

Camera-Ready Communications, Done For You

Every update, every message, every stakeholder communication is written, designed and ready to send. Your leaders show up looking prepared. We make that happen invisibly.

PROVEN RESULTS

Our Clients

We never name our clients. What we can share are the outcomes — because results speak louder than references.

52%

Development Rate IncreaseMining OEM, underground operations, Africa. From 4.2 m/d to 7.0 m/d.

$100M+

Annualized Improvements IdentifiedGlobal concentrators program, 10 countries across 3 continents.

95%

Digital Adoption AchievedUnderground operations safety rollout, North America.

Underground Metals Miner, Multiple Sites

Project and operations teams were managing through ad-hoc decisions. No unified system. Schedule risk was growing.

  • Designed and deployed a Mining Project MOS with KPI-driven War Room tracking
  • Facilitated leadership alignment workshops and Guiding Coalition mapping
  • Built a 5-sprint implementation roadmap with handoff playbook

Teams moved from ad-hoc decision-making to data-driven shift management, increasing schedule certainty and reducing escalations to senior leadership.

Change Acceleration Digital Adoption

Mining OEM, Workshop Network, Multiple Countries

Inconsistent workshop standards across regions were creating quality risk, technician turnover, and customer disruption during peak maintenance cycles.

  • Defined clear workshop expectations and standard practice framework
  • Designed early-involvement change plans with technician and supervisor input
  • Delivered training tied to real operational scenarios, not classroom hypotheticals

Standardized practices reduced quality escapes and technician turnover risk, with measurable improvement in customer satisfaction scores across the network.

Operational Excellence Change Acceleration

Global Concentrators Program, 10 Countries

Fragmented practices across 10 countries made benchmarking impossible. Each site was operating as its own island.

  • Identified and prioritized high-value improvement opportunities using Lean diagnostics
  • Combined Lean training with targeted cultural and communication interventions
  • Built a common MOS framework adopted across all sites

Over $100M in annualized improvements identified and prioritized. Common framework enabled cross-site benchmarking for the first time.

Operational Excellence Digital Adoption

Our Team

Mining DNA. Consulting Discipline.

Every PACE consultant has worked on mine sites, underground, in concentrators, in workshop bays. We do not bring a generic playbook and adapt it. We bring direct experience.

A young female scientist confidently poses in a lab coat with a neutral background.

Principal Consultant, Mining and Operational Excellence

P.Eng. / PMP / Master Black Belt

Mining & Operational Excellence

Took development rates from 4.2 m/d to 7.0 m/d at an underground operation, sustained 18 months post-engagement.

25+ years in underground and surface mining, metals, and operational transformation.

  • MOS design, War Room implementation, and Lean Six Sigma in safety-critical environments.
  • Union negotiations and workforce change readiness across multiple jurisdictions.
A young female scientist confidently poses in a lab coat with a neutral background.

Senior Consultant, Change Acceleration and Digital Adoption

CMP / PMP / Prosci Certified

Change Acceleration & Digital Adoption

Achieved 95% digital adoption across underground safety systems, replacing Excel-based templates across 3 sites in under 6 months.

18+ years in change management, industrial technology, and mining operations.

  • ADKAR and Kotter frameworks applied underground. Digital workflow design for offline-first operations.
  • AI fluency building for operational leaders.
A young female scientist confidently poses in a lab coat with a neutral background.

Principal Consultant, Lean and Process Transformation

P.Eng. / Six Sigma Black Belt

Lean & Process Transformation

Identified and prioritized $100M+ in annualized improvements across a 10-country concentrators program.

20+ years in metals, mining, and Lean transformation across 4 continents.

  • Value driver tree design, KPI-linked MOS frameworks, and multi-site cultural transformation.

FAQ

Questions Mining Leaders Ask Us

Change acceleration is a structured methodology for closing the gap between strategic intent and operational reality, faster and more durably than traditional change management. In mining, that means working within cage schedules, shift lineups, safety regulations, and unionized workforces.

Our engagements are time-limited and fixed-price by design. A typical rollout can hit pilot results in 60 to 90 days and full deployment within 6 months. Offline use and underground connectivity constraints are built into the plan from the start.

A Mining MOS is a structured decision-making and performance management system that connects KPIs from executive dashboards down to shift-level conversations underground. It typically includes War Room visual management, short interval control (SIC) processes, KPI-driven shift handover, and clear accountability at every level. A well-designed MOS moves teams from ad-hoc decisions to data-driven management — and we design and implement them for mining-specific environments.

Global miners, mining OEMs, underground operations, and multi-site concentrators programs across Canada, the USA, Latin America, Africa, and Australia.

We are not generalists who adapted a corporate framework for mining. Every PACE consultant has lived mine site reality. We speak the language of cage schedules, GCOMs, value driver trees, and MOS.

Insights

Mining OpEx Intelligence

Practical thinking for mining leaders on change, operational excellence, and digital adoption. Written for the people making decisions on site, not the people writing about them.

Operational Excellence

Why Lean Programs Stall in Mining

The gap between Lean workshops and lasting improvement is rarely about methodology. Read the article.

Read article

Digital Adoption

The 5 Reasons Digital Tools Don't Stick Underground

Most digital rollouts are designed without accounting for how mining actually works. Read the article.

Read article

Change Management

What Is Change Acceleration? A Practical Guide

Change acceleration is a specific methodology for high-stakes environments, not change management rebranded. Read the article.

Read article

Project Management

How to Build a Mining Management Operating System (MOS) That Actually Works

Most Management Operating System (MOS) implementations fail because accountability and handover quality are treated as afterthoughts. Read the article.

Read article

Talk to Us About Your Site

Tell us what is not working. A stalled digital rollout, a workshop with inconsistent standards, a change program that lost momentum. We will map your situation to Connect, Actualize, Transform and give you 2 to 3 practical moves for the next 90 days. No obligation.

Book a 45-Minute Strategy Call

1-844-353-PACE | pace.global